Refund & Return Policy
We want you to love your SoleGlam order — but if something isn’t right, we’ve got you covered.
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Returns & Exchanges: Accepted within 7 days of delivery.
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Items must be unused, unwashed, and in original packaging.
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Refunds are issued only if the item is defective or incorrect.
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Size or style issues: Eligible for exchange only.
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Customer covers return shipping unless the item received was damaged or wrong.
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To start a return or exchange, contact us on WhatsApp or email with your order number and photos.
Once we receive and inspect your return, we’ll process your refund or send your replacement within 5–7 business days.
Contact:
📩 support@soleglam.shop
📞 WhatsApp: [insert number]